- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- You must contact customer service at sales@cecobox.com in order to receive an Authorization Code before returning the products.
- An Authorization Form will be emailed to you which you will need to fill out and include in your shipment.
- You have 5 calendar days to claim your return from the date you receive your item.
- You have 30 calendar days to return and item from the date you receive your Authorization Code.
- You are responsible for all shipping costs for returning your items.
Please return Items to: CECOBOX, 35 Monhegan Street, Clifton, NJ 07013 USA
All custom and clearance items are Final sale. All custom and clearance order are non-refundable.
Cecobox reserves the right to refuse any returns, refunds or exchanges based on the condition of the item(s).